Return Policy

At ReliablePrintServices.com, we understand that sometimes a return may be necessary. That's why we have a comprehensive return policy in place to ensure a smooth and hassle-free process for our customers.


30-Day Return Window

We offer a 30-day return policy, starting from the day you receive your item. This means you have 30 days to request a return if you are not completely satisfied with your purchase.


Eligibility Criteria

In order to be eligible for a return, your item must meet the following criteria:

  • The item must be in the same condition as when you received it.
  • The item must be unworn or unused.
  • The item must have all original tags and packaging intact.
  • You must provide the receipt or proof of purchase.

Initiating a Return

If you would like to initiate a return, please contact us at fiveyearplan08@gmail.com. Our customer service team will guide you through the process and provide you with a return shipping label.


Return Address

Please note that returns should be sent to the following address:

1339 South Ohio Street, Martinsville IN 46151, United States


Damages and Issues

Upon receiving your order, we kindly ask you to inspect the items for any damages or issues. If you notice any defects, damages, or if you receive the wrong item, please contact us immediately. We will evaluate the issue and make it right.


Exceptions and Non-Returnable Items

While we strive to accommodate all returns, there are certain items that cannot be returned for various reasons. These include:

  • Perishable goods such as food, flowers, or plants.
  • Custom products or personalized items.
  • Personal care goods such as beauty products.
  • Hazardous materials, flammable liquids, or gases.

Please contact us if you have any questions or concerns regarding the eligibility of your specific item for return. Please note that sale items and gift cards are also non-returnable.


Exchanges

If you wish to exchange an item, the fastest way to ensure you get the desired product is to return the item you have and make a separate purchase for the new item. This will expedite the process and ensure a smooth exchange.


European Union 14-Day Cooling Off Period

If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, without providing any justification. The same eligibility criteria mentioned earlier apply to these returns.


Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and automatically credited to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.


If more than 15 business days have passed since the approval of your return and you have not received your refund, please contact us at fiveyearplan08@gmail.com for further assistance.